Shipping & Returns
Shipping Policy
At Grand Harbor, we're committed to delivering your order as quickly and securely as possible. Every order is carefully processed, packed, and shipped with tracking so you can follow its journey from our warehouse to your doorstep.
Processing Time
Orders are typically processed within 3–4 business days after payment confirmation.
During holidays or promotional periods, processing times may be slightly longer.
Estimated Delivery
United States: 5–12 Business Days
International delivery times vary depending on destination and local carrier operations.
Once your order has shipped, you'll receive an email with your tracking information.
Return & Exchanges
Your satisfaction is important to us.
If you're not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
To be eligible, items must be:
✓ Unworn
✓ Unused
✓ Original Condition
✓ Original Packaging (when possible)
Please note that return shipping costs may vary depending on your location unless the item arrives damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact our support team within 7 days of delivery.
Include your order number and photos of the item so we can resolve the issue as quickly as possible.
Need Assistance?
If you have any questions regarding shipping, tracking, returns, or exchanges, our support team is always happy to help.